Yes!

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We are always updating our website with our in person events and our partnered retail shops. Please follow this link to our current stockist.

Thank you and yes! I’m definitely down to discuss a creative adventure. Send an email to: cat@catchoo.co

Yes! We are always on the lookout to work with content creators and influencers that align with our brand. If you're interested please contact us.

Yes! We’re currently interested in working with a variety of brands that align with our brand and values. If you're interested please contact us.

Thank you and yes! Send an email to hello@catchoo.co

Send us an email. If your order hasn’t shipped out yet we’ll be able to accommodate your request. If your order has left the building we will reply with an email on the return or exchange process. If you  want more items, you may have to start a new order.

It can take between 1-4 days to prepare a package for delivery. If several weeks have passed since placing your order and you haven’t received anything, please send us an email so we can investigate. If for some reason it is determined that your package was lost in transit, we can issue a full refund or ship you a new package.

We apologise that your package did not arrive as expected :/  We do our very best to ensure each order is checked twice and as real humans fulfil orders, sometimes ‘one does get away’. Please send us an email with a quick note including a  photo so we can fix this right away.